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Behind the scenes: Tips from a ServiceNow upgrade expert

The Now Platform® San Diego release is generally available (GA) with many new enhancements to help people work fast, easier, and more efficiently. I’m excited that GA day is here, knowing my team helped deliver another great release. In my career as a ServiceNow upgrade program manager, I’ve managed upgrades for 13 releases—three as a customer and 10 within ServiceNow. Generally, on GA day, my team’s work is complete, and we’re already preparing for the next release.

Virteva Customer Spotlight

Virteva is a multi-award winning ServiceNow Elite Sales and Services Partner that helps organizations create and maintain a competitive advantage through innovative workflow design, white glove support and technology that enhances effectiveness and resilience in a rapidly changing landscape of work. Virteva has over 2,500 implementations and 20+ years of Enterprise Service Management experience.