Legacy generations of networks have predominately provided services with best-effort delivery. While this has worked for voice, text and best- effort broadband services, end users are hampered with buffering, delays, and drops as the demand for feature-rich services continues to grow.

We are rapidly approaching the six-month mark of the COVID-19 global pandemic and expect to be living with its effects for the foreseeable future. While our Ribbon business has not been immune from this once in a lifetime public health crisis, together we have managed it very effectively and kept our customers first! This is largely due to the extraordinary efforts of our people, along with the quick actions and decisions we took to change our work model and carefully manage expenses.

Once upon a time the telephone system was a trusted method of connecting people. While we now spend more time on our phones than ever, our relationship to phone calls has changed -- we’re hesitant to answer calls from unknown phone numbers, often because we think the call is a con. But what if the caller ID is spoofed/modified and made to look like a telephone number that you may trust or a number with a local area code and familiar prefix?

My colleague Greg Zweig recently wrote a blog “Forget Videobombing – Worry About What You Can’t See” in which he outlined how Unified Communications (UC) assets are all too often left unsecured, making them an easy target.

Alien wavelengths are commonplace today. Here a transponder pair from one optical system vendor connects to, and transmits over, the optical line system (OLS) – constituting fixed/reconfigurable multiplexer and amplification elements primarily – from another vendor. (While it can be technically feasible to pair transponders from different vendors, typically this is not done for commercial and operational reasons.)

My first three months as President and CEO of Ribbon have been a whirlwind by any standard. But also satisfying and invigorating. We have huge potential and expectations for our new company as the merger of Ribbon and ECI accelerates, even while managing the impact from the COVID-19 pandemic. Like everyone, we have quickly adapted to the new normal and in many areas are even more productive than before.

Across the world, many network operators, fiber network wholesalers, municipalities, and local authorities are in a race to put fiber in the ground. New techniques and specialized tools have reduced the time it takes to deploy optical fiber and increased the amount of fiber held in a single duct, this makes the dream of providing fiber to every premise a cost-effective reality.

If you follow any kind of tech news feed, you’ve surely seen stories about unwanted “guests” doing God knows what in someone’s collaboration room. I take these intrusions very seriously, but I don’t think it’s the most serious security threat we face in UC and IT overall.

The current period, with so many working from home due to the global Covid-19 pandemic, has seen a considerable increase in cloud communications consumption. Microsoft Teams’ daily active user count alone has more than doubled in approximately a month. As a long-time partner of Microsoft, Ribbon and our partners have been on the front lines helping organizations keep their communications robust and available during this time.

“I want to look them in the eye.” It’s a common saying about the importance of body language. In the past, that “look” might take a day of travel and cost most of a day of productivity. Today, however, modern enterprises are turning to real-time unified communication solutions to get meeting participants engaged—and cloud technology is the key.