Operations | Monitoring | ITSM | DevOps | Cloud

Puppet

Here's how to drive velocity and business success with self-service

“Give customers the power to help themselves. Self-service options allow for faster problem resolution while reducing strain on your support teams.” – our friends at ServiceNow Self-service is a crucial component to any DevOps strategy. Many IT organizations still depend on manual and ticket-driven workflows with strong reliance on dedicated teams to make simple and frequent change requests. Unfortunately, these traditional models don’t scale.

New Puppet Enterprise LTS release increases security and compliance

We’re pleased to introduce updates to Puppet Enterprise that give infrastructure operations teams the insights they need to manage and protect infrastructure and complex workflows in a simple yet powerful way. With Puppet Enterprise 2021.7, teams gain automatic access control and a host of system insights related to runs and events.

How to Change the Puppetdb Port in Puppet Enterprise

Occasionally in Puppet Enterprise, you may need to change the port PuppetDB consumes, for instance, if another service requires port 8081. While we in Puppet Support recommend that you change the port for the other service. If you can’t do that, Follow this Video and the attached Knowledge base article for a guide on changing the port.

Sleep through the night with self-healing infrastructure

What is self-healing infrastructure and why do you need it? The first part is easy; it’s exactly what the name implies. It’s a methodology for creating automation that allows systems to identify and repair errors and misconfigurations without any human action. The “why” is a little more complex, but, like self-healing infrastructure, is well worth the effort.

Stop putting off patching!

Let's face it: no one likes patching. When I was a practitioner, we always put off patching until it was absolutely necessary. Until a business need – such as updating an application version or support ending for a version – arose, we didn't patch because "If it ain't broke, don't fix it." We all know this is a bad practice; let's remind ourselves why. The longer a system goes without being patched, the more changes will accumulate.

IDC report: How autonomous compliance ensures better business outcomes

A new report from IDC emphasizes just how critical autonomous compliance is for companies to ensure that their digital infrastructure environments are consistently hardened, resilient, and compliant. Leaders who prioritize compliance optimize company efficiency while reducing risk. The IDC PeerScape report outlines the best practices of these leaders, who, by implementing autonomous compliance, better protect their businesses.