In this video, we explore some helpful and perhaps less obvious features of ilert app. Watch to learn how to choose custom sounds for critical alerts, mute notifications for a specific period, and quickly set a maintenance mode for alert sources while on the go.
For the last 12 months, our team has concentrated on elevating product features by integrating generative AI. By seamlessly weaving AI into the fabric of the service, we have enhanced the efficiency and responsiveness of incident management processes and pioneered a new approach to handling crises.
At ilert, we are dedicated to providing an effortless, seamless connection between our incident management platform and other popular tools that empower teams to excel in operations. We're excited to introduce two new integrations from the Halo suite: HaloITSM and HaloPSA.
The concept of observability has become a cornerstone for ensuring system reliability and efficiency in modern software engineering and operations. Observability, beyond its traditional scope of logging, monitoring, and tracing, can be intricately defined through the lens of incident response efficiency—specifically by examining the time it takes for teams to grasp the full context and background of a technical incident.
It's late at night, and your entire family is asleep. Suddenly, your monitoring tool sends out a critical alert. With ilert, you can get these alerts directly on your Apple Watch in a vibration-only mode. Check this video to learn how to enable notifications for your device.
ilert's maintenance windows feature allows users to schedule downtime for alert sources and services. This ensures that on-call responders won't receive alerts from alert sources during maintenance and service, and status page subscribers will be informed about planned and ongoing service maintenance. In this video, you will learn how to use this feature on ilert mobile app.
This article highlights the main benefits, including the ability for users to generate service tickets directly within Microsoft Teams, leading to streamlined workflows and faster response times.