Introduction to the Integration Pack for ServiceNow
The Integration Pack provides rich bi-directional integration and automation of ServiceNow using Microsoft System Center Orchestrator.
This Integration Pack provides a powerful integration capability for writing Orchestrator runbooks. Using Kelverion smart discovery the Integration Pack interrogates the ServiceNow instance and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields.
This significantly reduces the complexity of integration and level of knowledge required of APIs and ServiceNow configuration, simplifying the process of building and supporting automation runbooks.