Operations | Monitoring | ITSM | DevOps | Cloud

Improving Employee Digital Experience with Ivanti Neurons Ivanti Neurons improves the digital experience for employees by quickly identifying and resolving device performance issues. A support bot monitors processes, analyzes CPU usage and interacts with employees to clarify problems. It improves application performance by adjusting priorities and informs employees of temporary measures. The bot also generates service tickets for recurring issues, improving the overall employee experience.

Understanding Organizational Security Maturity Levels Organizations display different levels of security maturity, with level four organizations demonstrating a deeper understanding of security threats compared to level one. Increased investment in security is noted among higher maturity levels. Awareness of cyber threats and vulnerabilities is rising, prompting organizations to align their cybersecurity strategies with business goals. A holistic approach to integrating cybersecurity into daily operations is crucial for effective risk management.

Device Management and Security Enhancements The content outlines key features in device management and security, including external intelligence integration and new restrictions for iOS and Macs. It covers default browser settings, deep link functionalities, and compliance actions for device retirement. Enhancements in single sign-on for Macs and Apple's native SSO are highlighted, along with background scripts and policy-based controls for disk management. Upcoming capabilities and future discussions on app management and Android transitions are also previewed.

Exciting Updates in Dashboard Designer Features New features in Dashboard Designer include a patch management dashboard and improved datasets for flexible charting. Enhanced fields support better analysis of device and people scores. Users can now schedule reports with flexible options and receive email notifications. Report templates have been upgraded with unique device counts and filtering for failed deployments. The audit trail is now available, offering additional events and export capabilities for in-depth analysis.

What are the major challenges contributing to IT efficiency and IT spending? Sterling Parker, Ivanti Senior VP of Global Technical Support explores the major causes of IT inefficiency and IT spend revealed by the new IT research in Ivanti’s 2025 Technology at Work Report (ivanti.com/TechAtWork). With trillions invested in technology annually, it's crucial for organizational leaders and CIOs to address the major problem of wasteful IT spending caused by issues like tech sprawl, tech debt, and organizational silos.

How can companies balance the need for oversight and in-person collaboration with the flexibility and autonomy that many employees grew accustomed to during the pandemic? Ivanti CEO Dennis Kozak shares original research from Ivanti’s 2025 Technology at Work Report (ivanti.com/TechAtWork) to examine how company leadership needs to handle the new return-to-office pressure while still granting employees autonomy and flexibility over their work.

Windows 10 Support: What You Need to Know Windows 10 is approaching its end of support, with the final update set for October 14th. Users can access extended security updates for three years via an annual subscription, which requires a key for installation. Ivanti will also offer support for these updates, providing an add-on license for existing users. It's recommended to plan for the initial updates, which will start in November.

Enhancing Service Request Workflows with Automation, ITSM, ITAM and LOB 2025 Neuron spots integration updates improve service request workflows by enabling automation through bots. Users can now utilize a self-service UI to request software distribution by selecting devices and submitting requests. The workflow includes approvals and other steps, focusing on software distribution. A dedicated bot automates application distribution, triggered by service requests, showcasing the broader potential of automation bots.

Windows 10 & Office Updates Product Marketing Windows 10 updates reveal 87 vulnerabilities, including known exploited ones. Windows 11 also faces vulnerabilities, especially with Citrix. A specific issue with broker xe and Windows Defender is highlighted, with a fix anticipated. Server 2022 has three vulnerabilities, including Citrix. Office updates for 2016 and Android tackle critical vulnerabilities, stressing the need for regular updates. SharePoint server updates address five important vulnerabilities.