Operations | Monitoring | ITSM | DevOps | Cloud

Nowadays, organizations address a high volume of incidents everyday. With so much happening, responders can be overwhelmed by the volume of incidents and may end up de-prioritizing certain important incidents. Hence, it is important to have an efficient on-call scheduling and escalation process in place. In this blog, we will explore how Round Robin Escalations can help distribute on-call load and set up efficient on-call schedules. This blog covers the following pointers.

Logs are key to monitoring the performance of your applications. Kubernetes offers a command line tool for interacting with the control plane of a Kubernetes cluster called Kubectl. This tool allows debugging, monitoring, and, most importantly, logging capabilities. There are many great tools for SREs. However, Kubernetes supports Site Reliability Engineering principles through its capacity to standardize the definition, architecture, and orchestration of containerized applications.

Organizations scramble to adopt new frameworks and methodologies to make the software more scalable. Plus, they need to do it in a reliable way that doesn’t cause more problems. Enter Site Reliability Engineering (SRE), a set of practices introduced by a Google engineer. But how does it stack up to frameworks like DevOps? DevOps and SRE both enhance the software development and product release cycle.

Healthchecks is a cron job monitoring service which listens to HTTP requests and email messages ("pings") from your cron jobs and scheduled tasks ("checks"). It lets you update your job to send an HTTP request to the ping URL every time the job runs. When your job does not ping Healthchecks.io on time, then you will receive an alert! If you use Healthchecks for your monitoring needs, you can now integrate it with Squadcast to route detailed alerts from Healthchecks to the right users in Squadcast.

Every modification to software comes with the potential for production problems. Application failures often have serious consequences which can result in a loss of revenue and a poor customer experience. Additionally, organizations constantly try to improve their services for a better customer experience. How can you minimize the chance of error and update your application with confidence?

Site reliability engineering (SRE) is what you get when you treat operations as if it’s a software problem. The mission of an SRE practice is to protect, provide for and progress the software and systems offered and managed by an organization with an ever-watchful eye on their availability, latency, performance and capacity.1.