Operations | Monitoring | ITSM | DevOps | Cloud

September 2022

squadcast

Service Catalog: Simplifying Service Management and Ownership

Sep 26, 2022 By Vishal Padghan In Squadcast
With the adoption of cloud and microservices, modern IT infrastructures operate with a mesh of services that cater to multiple user requirements. It can get very difficult to simultaneously keep track of numerous services. A Service Catalog helps organize service-related information in a single pane, achieve end-to-end service ownership and get real-time performance insights.
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squadcast

Exploring PagerDuty Alternatives for Incident Response

Sep 23, 2022 By Nir Sharma In Squadcast

Incident response refers to effectively responding to infrastructure issues and resolving them in the shortest time frame possible. Due to several loss-inducing high-profile outages over the last few years, organizations have sought to create rigorous processes with specialized tools to resolve incidents quickly and learn from their failures. As one of the first platforms to enter the incident response space, PagerDuty is a dominant player, but over the years, competing platforms have begun carving out their own niche in the incident response space.

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squadcast

Tips to make your Retrospectives Meaningful

Sep 16, 2022 By Vishal Padghan In Squadcast
If done right, retrospectives can help you inspect past actions, help adapt to future requirements and guide teams towards continuous improvement. However, organizations find it difficult to adopt the right mindset to execute retrospectives effectively. This blog will help you understand what retrospectives are and provide valuable tips to make your retrospectives meaningful. This blog will cover,
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squadcast

Introducing Webforms - Involve end users directly into your Incident Management process

Sep 14, 2022 By Vardhan NS In Squadcast
Over the years we’ve received requests from our customers for a feature that can enable their customers and their end users to create/ report incidents directly on Squadcast. To our valued customers - we heard you! We are excited to introduce Webforms to do exactly that. In the past, we’ve addressed the challenges pertaining to On-call processes and best practices that teams can implement.
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squadcast

Managing Squadcast resources with our expanded Terraform provider

Sep 13, 2022 By Nakul Shetty In Squadcast
Hey folks! We’re excited to announce that we’ve vastly expanded the capabilities of our Terraform provider. Previously, our Terraform provider was limited to creating and managing services as a resource. We have now covered the entire spectrum of resources available on Squadcast right from creating and managing users, escalation policies and also managing SLO’s via our Terraform provider. What does that mean for you?
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squadcast

What is a Security Operation Center and how do SOC teams work?

Sep 6, 2022 By Vishal Padghan In Squadcast
With the growing complexity of IT environments, it is essential to have robust security processes that can safeguard IT environments from cyber threats. In this blog, we will explore how security operation centers (SOCs), help you monitor, identify and prevent cyber threats to safeguard your IT environments. This blog covers the following pointers.
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