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Microsoft Teams Monitoring for SCOM | 6 months FREE

To help Microsoft Teams administrators and their companies ease their workload in Teams administration, NiCE provides a free 6 months Teams Monitoring solution. The NiCE Active 365 Management Pack for Microsoft SCOM extends your Teams monitoring to meet IT governance standards. You will benefit from clear end-to-end views on performance, get notified on unexpected outages or latencies as they happen, as well as have expert advice on how to solve issues.

All about emojis

In person, you can easily tell someone’s mood based on their body language and how they speak, but that’s much more difficult with text alone. Emojis are a great way to add tone to a piece of text and also help make text-based conversation feel more casual, relaxed, and fun. Thanks to emojis, we can chat with much more real emotion than you might get by being careful about your word choice or by including just the right number of exclamation marks and periods at the end of a sentence.

Upcoming channel sidebar features: Custom categories, drag & drop, unread channel filtering, and more

Join us in testing an experimental feature set offering additional functionality for managing channels in your sidebar. The features will roll out in stages beginning in v5.22 (April 16, 2020) under an opt-in config setting that can be enabled by System Admins: Experimental Sidebar Features. We are excited to share these powerful features with you and look forward to your feedback. As we iterate on the user experience, we plan to release the features for general availability later this year.

Phillip Ahereza and Allan Guwatudde win Mattermost Bot Hackfest with DigitalOcean Plugin

More than 2,000 developers from around the world participated in our open source bot hackfest, which we hosted on HackerEarth from January 10 through March 2. The goal of the event was to work with our community to create open source chatbots that integrate with Mattermost to accelerate DevOps and DevSecOps workflows, and we received many amazing submissions! We gave away $10,000 in prizes, including $6,000 cash to our top contributors.

MatterCon 2020 highlights the power of a remote community

As a remote-first company, we bring employees and members of our community together once a year at our offsite event, which is called MatterCon. MatterCon isn’t your run-of-the-mill conference—it’s more of a meeting of the minds where we’re encouraged to get to know the people we work with, share ideas with each other, and create together.

How our remote team ships like clockwork

On the 16th of every month, we release an update to the Mattermost server. The release happens on the same day, every month, without fail. It’s a cadence that our customers have come to rely on, and it helps us deliver new features and updates with drumbeat regularity. Hitting this hard deadline every month while ensuring high-quality releases requires clear processes and organizational discipline. This is a challenge for any team.

Running effective meetings in a remote company

As a remote-first company, we’ve spent a lot of time optimizing how we work together as a team. In these challenging times, teams around the world are working to flatten the curve by trying their hand at remote working for the first time. To help these teams succeed, we thought it was the perfect time to share some of the practices and culture we’ve developed to run meetings effectively on Mattermost. Here are seven tips for successful remote meetings.

Lessons Learned Implementing ChatOps

Email overload, distributed teams and excessive meetings have caused many organizations to move their DevOps teams to messaging platforms and thus adopt ChatOps workflows. With thousands of open source installs and hundreds of customer implementations, we have a few lessons to share on interesting DevOps workflows, how incidents can be effectively communicated across distributed teams and what messaging in secure and regulated environments should look like.