Operations | Monitoring | ITSM | DevOps | Cloud

Cyber resilience: What it is & why it's important

In today’s age of high-profile data breaches, supply chain attacks, and aging legacy software, smart organizations understand it’s no longer a matter of whether their systems will be compromised but when it will happen next. In fact, one recent study found that 68% of organizations experienced a cyberattack within the last 12 months (experiencing an attack doesn’t necessarily mean it was successful).

The Meaning of Monitoring & Observability in The Financial Services Industry

Monitoring and Observability of messaging and middleware has and will continue to be a function of increasing importance and this is especially true for organizations in the Financial Services industry. In the financial services industry, observability refers to the ability to monitor, measure, and analyze the performance, health, and security of financial systems, applications, messaging and middleware which power long running processes in real-time.

Strengthening cyber resilience with data sovereignty

Cyber threats are increasing in severity and frequency, and organizations across a wide range of industries and sizes must stay prepared for outages and other incidents. To protect against these risks, smart enterprises are increasingly embracing cyber resilience, which goes above and beyond cybersecurity practices and helps teams better anticipate, react to, and recover from cybersecurity incidents. This, in turn, ensures the long-term health and success of the business.

Essential Tools and Techniques for App Server Monitoring

In today’s dynamic IT landscape, effective monitoring of application servers (app servers) is crucial to ensure optimal performance, security, and user satisfaction. Monitoring tools help in identifying potential issues before they become critical, allowing for proactive management and maintenance.

How SMS Services Can Transform Your Contact Center Operations

Consumers now demand quick, efficient, and personalized service across multiple channels. While traditional call centers remain crucial, SMS customer service is emerging as a powerful tool to improve customer satisfaction and operational efficiency. In this blog post, we'll find out what SMS customer service is, why it's essential for call centers, its numerous benefits, and best practices for successful implementation.

Key Capabilities for Successful Kafka Management

Kafka is a powerful event streaming technology that is relatively easy to set up but can become extremely complicated to scale, especially without significant maintenance tasks. Any Kafka manager requires a robust Kafka management tool to efficiently operate, monitor, and maintain a Kafka cluster, especially in production environments. The following list comprises the most needed capabilities in a tool for a Kafka Manager.