Operations | Monitoring | ITSM | DevOps | Cloud

Cortex co-founder and CTO Ganesh Datta sits down with Shawn Burke, Distinguished Engineer at Cortex, to explore what separates an operational excellence review that drives real engineering behavior from one that produces great conversation and nothing else. Shawn draws on experience from SoFi, Uber, and Microsoft to explain why these reviews so often fail—and how to build a process that actually sticks.

Are users reporting issues before your monitoring tools do? Are critical alerts getting lost in the noise? Does root cause analysis take hours instead of minutes? These are 3 signs your network monitoring is failing. Discover how modern observability helps teams detect issues faster and resolve them with confidence.

Business metrics should inform almost every other metric that's being evaluated.

Trust is everything when AI gets personal. Golden Grot Award winner and NeoSapien co-founder and CEO Dhananjay Yadav shares how his team uses Grafana Assistant to ensure the privacy-first AI wearable delivers a seamless, reliable experience without compromising its mission. Because when AI moves closer to our everyday lives, teams need to know what’s happening — and users need to trust that it’s working as intended.

Network problems are NO laughing matter.

AI agents are powerful. They're also unpredictable, non-deterministic, and capable of doing things you didn't ask them to do, as the Rome Alibaba and Claude Mythos case studies make very clear. The answer isn't to avoid agentic AI. It's to run it properly. In this demo, Ben Norris, founding engineer at relaxAI, shows how to build a fully sandboxed AI agent environment from scratch, an ephemeral Civo VM provisioned via Terraform and GitHub Actions, locked down with egress policies, an unprivileged Linux user, and hard resource caps, running a Claude Code session pointed at the relaxAI API.

Harness has been named a Leader in the 2026 Gartner Magic Quadrant for DevSecOps Platforms — for the third year in a row. Here's what stands out: almost every company in the Leaders quadrant is missing a piece. Some have Dev, some have Ops, but not the security. Harness is the one platform that brings Dev, Sec, AND Ops together — with AI built in. AI is changing how software gets built: more code, more automation, more agents — but also more complexity. Teams need delivery, security, testing, reliability, and cost in one place. That's what we're building every day.

Compute, network, and now storage it’s available now, spin it up straight from the portal and have a go.

Eliminate Blind Spots and Close Security Gaps with Autonomous Endpoint Management We dive deep into how Ivanti's Autonomous Endpoint Management (AEM) helps organizations gain complete visibility and stay ahead of evolving security threats. Learn how to: Discover Every Device: Eliminate "shadow IT" and blind spots by automatically finding every endpoint on your network. Automate Remediation: Close security gaps in real-time with AI-driven automation that patches and secures devices without manual intervention.

This episode of Ivanti's "IT Insider" series that explores the critical challenges organizations face when moving from AI experimentation to full-scale deployment. The discussion centers on three main themes: The AI Governance Gap: Guests Brooke Johnson and Sterling Parker discuss the "governance gap" where organizations deploy AI faster than they can establish policies. They highlight the risks of Shadow AI (unsupervised AI use) and the importance of having an AI Governance Council to ensure responsible use.