This video provides an overview on how to create attributes, the different object types, and how to define your objects with Insight in Jira Service Management.

Follow along with this step-by-step video series as Warren Marusiak, a senior technical evangelist, demonstrates pushing a code change to production using Bitbucket Pipelines CI/CD. To demonstrate how to develop, deploy, and manage applications using Jira Software and various connected tools, our team created ImageLabeller, a simple demo application built on AWS that uses machine learning to apply labels to images.

Organizations that use Mindville Insight for their ITSM practices often find that their resolution times shrink, their customer satisfaction increases, and their teams operate more efficiently. In this session we'll use in-app demonstrations to show how Insight can help you manage assets effectively, quickly troubleshoot incidents, minimize the impact of changes, and streamline the handling of requests.

Customer expectations of software services are higher than ever before. Teams are under enormous pressure to rapidly deliver improvements to services without any disruption. In this session, we’ll share ways you can use Jira Service Management and other Atlassian products to harness the power of change management, automation, SLAs to supercharge the process so you can meet (and, even exceed) your customers’ expectations.

No single vendor will ever build or own all the DevOps tools your team needs. Atlassian has created a large ecosystem of partners who deliver expertise in key areas of the DevOps lifecycle. Join this session to learn about Atlassian’s open toolchain approach and how it can empower your teams with best of breed tools that work better together. In this session, Snyk, JFrog, and Gitlab will discuss how their integrations can help you achieve your DevOps goals.

This video discusses the new smart automation feature for similar requests in Jira Service Management. This feature enables users to find similar requests at the right times and automates work on them, promoting faster and more effective issue responses.

Jade Jiang, Product Designer at Atlassian, walks through how GitHub integrates with Jira and across your Atlassian DevOps tool stack to synchronize development across tools and uses automation to remove manual steps and shorten delivery time.

Join our demo with live chat Q&A to learn why Atlassian is going all in on Cloud, how Cloud empowers admins and teams to do their best work, and how it differs from Server and Data Center.