Cody from Datadog shares how Jira and Datadog integrate together for Open DevOps.

A Jira Service Management Widget is like a mini-portal that can be embedded on any web page that you control. Customers can send you requests from anywhere; no login required. With flexible customization, you can tailor a widget’s appearance and available fields, and check a preview before you add it to a webpage.

Tye Davis, Manager of Technical Marketing at GitLab, walks through how GitLab integrates with Atlassian Jira by synchronizing your Jira issues with your GitLab Merge (Pull) Requests, Commits and Branches for clearer visibility, and better traceability.

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In this video, learn the top 5 reasons people use asset and configuration management in their Jira Service Management environment. Speed up service requests, troubleshoot incidents and problems faster, avoid unexpected downtime from changes, and much more.

Sérgio Freire, Head of Solution Architecture and Testing Advocacy for Xray, shows how to trigger test automation from Xray Cloud using GitLab and report the results back to Xray in a Test Plan. You can easily replicate this process for other frameworks including Jenkins, Robot Framework and Bamboo.

Brad Rydzewski, the founder of Drone, walks through a demo of the integration between Drone and Jira which allows developers to see key pipeline data right in Jira.

Jira Service Management provides powerful built-in SLAs (service level agreements), so teams can track how well they're meeting the level of service expected by their customers.