Operations | Monitoring | ITSM | DevOps | Cloud

Are hospitals still using pagers in 2026? The answer might surprise you. In this video, we break down why hospital pagers are still used today, the security risks of pagers, and whether they meet HIPAA compliance standards. While pagers have long been trusted for their reliability, many healthcare organizations are now re-evaluating their role in modern clinical communication. We also explore why pagers are considered insecure, including the lack of encryption, no read receipts, and limited communication capabilities, all of which can impact patient care and coordination.

See the next-generation OnPage Enterprise Web Management Console in action, built to simplify on-call scheduling, incident alerting, critical communication workflows and post-event reporting. In this demo, we walk through how teams can: Manage on-call schedules and escalation pathsSend and track critical alerts in real timeGain visibility into alert activity, read rates, and response timelinesConfigure contact groups and communication workflowsUse the new Lines Management module to set up call routing, menus, and rules through a self-service interface.

OnPage has introduced a next-generation Enterprise Web Management Console, designed to modernize how critical response teams manage on-call, incident alerting, and HIPAA-compliant communication workflows at scale. This platform-wide upgrade goes beyond a UI refresh. It delivers a more intuitive, visible, and controllable experience for teams operating in high-stakes environments across IT, healthcare, and other industries.

Veterinary clinics typically operate during standard 9–5 business hours. But emergencies don’t follow a schedule. Having the option to reach an on-call veterinarian through a dedicated after-hours emergency line provides peace of mind not only for pet owners, but, believe it or not, for veterinarians as well. So how does ONCALL work for veterinary clinics? Find out more through our Doggy Explain video.#dog.

In this quick tutorial, learn how to set up SMS alerting in OnPage to ensure your team never misses a critical notification. We’ll walk you through the step-by-step process: This setup ensures reliable message delivery using redundancy rules, so important alerts reach the right person at the right time. Let us know if you have any other questions!

This video demonstrates how the OnPage + Freshservice integration helps IT and support teams respond faster to urgent incidents and critical tickets—without changing their existing Freshservice workflows. Freshservice is often the system of record for incidents and service requests, but dashboards and email alerts aren’t always reliable when something requires immediate, human acknowledgment, especially after hours. That’s where OnPage comes in.

OnPage 2025 Year in Review | Clinical Communication, On-Call & Incident Response ( What’s New in OnPage (2025): CC&C, On-Call Scheduling & Critical Alerts ) In this video, Ritika from OnPage's Product Marketing, walks through the key OnPage product enhancements released in 2025 across clinical communication & collaboration (CC&C), on-call management, and critical incident alerting. The updates shown here are designed to help on-call teams communicate clearly, reduce alert fatigue, and respond faster during high-priority events.

Discover how OnPage’s bidirectional integration with Salesforce transforms customer support and incident management. This video demo showcases how critical alerts from Salesforce cases instantly trigger OnPage notifications—ensuring the right on-call responder is notified in real-time. Plus, updates made in OnPage are automatically synced back into Salesforce, closing the loop and improving response SLAs.

In this video, we showcase the simple yet powerful integration between OnPage and HaloPSA. Using HaloPSA’s integration runbooks, organizations can set up a bi-directional sync with OnPage to ensure critical tickets never go unnoticed. When a ticket in HaloPSA meets your defined criteria—like a Priority 1 status—it automatically triggers a “page” to the OnPage mobile app. Tickets can be created manually or automatically via email, giving your team flexibility in how alerts are generated.

Discover how the OnPage + ConnectWise bi-directional integration streamlines incident response and communication for IT teams. With this powerful integration, when issues are created in ConnectWise that match specific triggers, OnPage instantly generates a high-priority alert. The alert includes the ticket subject, detailed description, and a direct link back to the original ConnectWise ticket.