Operations | Monitoring | ITSM | DevOps | Cloud

Deployments that need multiple reboots shouldn't need a technician hovering over them the whole time. But for most teams, that's exactly what happens — you kick off a job, walk away, and come back to find it stalled halfway through waiting for something nobody handled. Product Manager, Dan Myers, joins this stream to show how these new updates changes enterprise-scale provisioning and deep OS deployments, making your automation smarter than ever before. What you'll learn.

Most MSPs lose money on software licenses the same way every month — seats nobody uses, vendors billing for users who left, and no clean record when a client questions an invoice. The problem isn't the licenses. It's that tracking them lives in a spreadsheet nobody trusts. Director of Product Management Luke Whitelock, joins this livestream to explain how NinjaOne’s new license management capabilities can save you from spreadsheet misery.

Avoid surprise vendor contracts; work with leadership to ensure that IT is included in any procurement policy.

Formalize your vendor vetting process so that you don't have to reinvent the wheel every time.

Purchasing new software, hardware, or other tools can be one of the most challenging parts of being an IT leader. It involves a lot of moving parts, including: But, vendor relationships don't always have to be stressful! There are ways to turn those painful procurement and maintenance processes and make them beneficial for both parties. We'll be going over some of the ways that you can evaluate vendors before purchasing, what to look out for during onboarding, and how to maintain vendor relationships so that you get what you need.

People's perception is reality, so when the two diverge, IT leaders are usually the ones tasked with realignment.

The "But we've always done it this way" excuse comes from a fear of losing something, so frame your modernization in a way that communicates positive change.

IT needs to know how to speak the language of the other departments to become a positive change agent.

NinjaOne Field CTO Jeff Hunter shows how to setup and use a community script to evaluate and report on which devices are prepared for the upcoming expiration of important certificates in the UEFI Secure Boot chain. A massive thank you to Sam K for sharing and continually updating this script! Chapter Markers.