The Group Performance Report in xMatters displays a group's event response statistics, letting organizations compare how groups are handling the events assigned to them.

The Roster tab in xMatters shows a list of all members in the group and the shifts they belong to. Users can easily add and remove group members and their shifts, and identify group members who may have too many or few shifts.

The Shifts tab in xMatters allows you to create on-call schedules, define escalations, and create shift rotations for your groups.

The Calendar tab in xMatters displays a visual representation of a group’s shifts, color-coded by occurrence, making it easy to see how shifts work together in a daily, weekly, or monthly view.

The Group Overview tab in xMatters gives you an at-a-glance view of a group’s details. You can use this page to view and edit a group’s key information.

Groups in xMatters enable you to notify a set of users, devices, dynamic teams, and other groups as a single recipient. Organizing users into groups allows you to create on-call schedules, define escalations, and set shift rotations to notify only members actively on duty.

The user performance report in xMatters gives you detailed statistics on how users have responded to notifications. The report can be used to gain insights into how well xMatters is being adopted in an organization.

Join Chris Patch, xMatters’ Senior eLearning Specialist, as he explains roles in xMatters. Roles control your xMatters priviledges, including the features you can access and how you can engage with other rules. They also control whether you can send notifications, manage other users, configure xMatters and more.

Join Chris Patch, xMatters’ Senior eLearning Specialist, as he explains the Supervised Users tab in xMatters. Supervisors can modify and delete the passwords for users they supervise. Is a supervisor creates or invtes a new user to xMatters, they automatically become their supervisor.

Join Chris Patch, xMatters’ Senior eLearning Specialist, as he outlines the privileges of supervisors in xMatters. Supervisors can modify the user profile of any user they supervise, as well as can view their groups, change their login details, and sign out of the mobile app on their behalf if their account has been compromised.