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Latest Publications

The Realities of SD-WAN

According to research from IDC, SD-WAN (Software-Defined Wide Area Networking) is one of the fastest-growing segments of the network infrastructure market, poised to reach $5.25 Billion in 2023. Changing the way global networks are architected, SD-WAN enables increased visibility and control of applications across the network while delivering a better user experience and improved operational efficiencies.

MSP Guide: How to Move from a Break-Fix Model

If you are an IT service provider still heavily reliant on your break-fix offerings, a move to managed services based on remote monitoring and management software can bring significant business benefits and improve the customer experience. By switching to the MSP model, you can have higher productivity, predictable income, customers' trust and more. As your business model will inevitably change with this new model, it could be a bit tricky to figure everything out on your own. To make this transition convenient, we have put together a guide that will help you.

Anywhere Operations

Anywhere operations has moved to the forefront of the Infrastructure and Operations (I&O) agenda. Not to be confused with Work From Home, anywhere operations refers to an IT operating model that supports customers and enables employees anywhere. It also manages the deployment of business services across a distributed infrastructure. Accelerated by the COVID-19 pandemic and thanks to the rise of mobile, cloud and social, the move to online business has cemented the value of flexible infrastructure and the inherent weaknesses of traditional, structured processes.

Getting Started with Gremlin Attacks

Gremlin provides a variety of ways to test the resilience of your systems, which we call "attacks". Running different attacks lets you uncover unexpected behaviors, validate resilience mechanisms, and improve the overall reliability of your systems and services. This ebook explains each of Gremlin's attacks in complete detail, including what each attack does, how it impacts your systems, and the technical and business objectives the attack helps solve.