The addition of your internal telephony between Teams and multiple SBCs adds a degree of complexity to everything from implementation to support.

While Teams has made great strides in supporting a wide range of PSTN and digital telephony scenarios, your own environment can be the source of problems that Microsoft won’t see – and isn’t responsible for.

So, how do you ensure your mix of Teams, PSTN, and internal telephony infrastructure thrive while increasing your visibility into the source of any service delivery issues?

Agenda:

• The potential challenge of mixing Teams, Voice, Phone Systems, and PSTNs
• What are the main points of failure in the PSTN supply chain?
• What aspects of Teams can be monitored to reduce time to remediation and improve service quality.