Operations | Monitoring | ITSM | DevOps | Cloud

Latest Publications

Megaport Overview

Our Network as a Service (NaaS) platform provides private, scalable, and on-demand connectivity in minutes, not months. We've partnered with the world's top CSPs including AWS, Microsoft Azure, and Google Cloud, as well as the largest data center operators, systems integrators, and managed service providers in the world, giving your IT department-and the workloads it supports-the high-performance network connectivity it deserves.

The Blameless Complete Guide to Incident Management

Incidents are inevitable. As your service expands and becomes more complex, you are more likely to encounter outages, slowdowns, errors, and other disruptions to healthy operation. At the same time, as your service becomes more popular and relied on by users, the cost of incidents becomes higher. Studies have shown that the cost of downtime is high, and growing fast in the digital-first world. Since you can never fully prevent incidents, it's important to resolve them as efficiently as possible.

What is Network Discovery?

Something we've said before is, "You can't protect what you can't see," and it's so true. How can you protect your network if you can't see ALL of it? Enter: Network Discovery. Network Discovery is the fundamental principle of network monitoring and management. At its core, the process of discovery allows you to find and identify everything connected to your network. It allows you to see what's on your network, how to figure out what's connected, and more.

Graduate From Old School Tools: Leverage AIOps to Empower Teams and Boost Revenue

IT operations can become chaotic as businesses become increasingly digital and infrastructure sprawls. And chaos means cost when manageability and observability headaches develop. Multi-cloud management, incident response, technology debt, and IT workloads are challenges across all industries and often hold organizations back from achieving their core business objectives.

Simplify Your Agency's Digital Transformation

From complex IT infrastructures with enormous numbers of devices, applications, services, and tools to trying to make sense out of massive amounts of disparate data - government agencies face unique challenges in moving forward with digital transformation. To become truly agile in the increasingly complex hybrid IT environment, forward-thinking agencies are evaluating the potential of AIOps.