This whitepaper explores the pivotal roles of security and artificial intelligence (AI) in advancing IT monitoring capabilities, with a specific focus on Microsoft SCOM (System Center Operations Manager) and Azure Monitor SCOM Managed Instance (MI). It highlights how security measures safeguard monitoring data integrity and confidentiality while AI enhances predictive analytics, anomaly detection, and automated responses.

This whitepaper explores the comparative advantages and disadvantages of self-built versus third-party SCOM (System Center Operations Manager) management packs. It delves into the essential aspects of these solutions, including cost analysis, performance and efficiency, customization, and support. Additionally, it provides a decision-making framework to guide organizations in selecting the most suitable option for their specific needs. Real-world case studies illustrate the practical implications and benefits of each approach, offering a comprehensive understanding of how these solutions can be effectively implemented.

Microsoft recently announced the upcoming release of System Center 2025, the next Long-Term Servicing Channel (LTSC) iteration of its comprehensive suite of management tools for IT infrastructure. Building on the legacy of System Center, which was first introduced in 2008, this new version is slated for general availability in Fall 2024, aligning with the release of Windows Server 2025.