Operations | Monitoring | ITSM | DevOps | Cloud

Refinery, Honeycomb’s tail-based dynamic sampling proxy, often makes sampling feel like magic. This applies especially to dynamic sampling, because it ensures that interesting and unique traffic is kept, while tossing out nearly-identical “boring” traffic. But like any sufficiently advanced technology, it can feel a bit counterintuitive to wield correctly, at first. On Honeycomb’s Customer Architect team, we’re often asked to assist customers with their Refinery clusters.

Well howdy there partner, Phillip here with a rootin’ tootin’ OTel update for ya, right on time for Kubecon EU!

Contrary to Betteridge’s Law of Tabloid Headlines, the answer to the question, "does OpenTelemetry in.NET cause performance degradation?" is yes, but context is important. I get this question so often that I thought it was time to get some stats on it. I’ve heard comments like: I can only assume that these are based on previous versions, or things like OpenTracing / OpenCensus (the heritage frameworks that were the feeders for OpenTelemetry).

Spring has sprung, and the bees have been busy. Let’s have a look at what’s new in Honeycomb at the close of March.

TL;DR—This is a fundraising post! Yes, even in this economy. Here at Honeycomb, we've always focused more on the problems we help our customers solve rather than playing the meta game of posturing in startup-land—so these fundraising blog posts are usually the least fun to write (and read, probably). But this one is a little different.

The Twelve-Factor App methodology is a go-to guide for people building microservices. In its time, it presented a step change in how we think about building applications that were built to scale, and be agnostic of their hosting. As applications and hosting have evolved, some of these factors also need to. Specifically, factor 11: Logs (which I’d also argue should be a lot higher up in the ordering).

I want to make my microservices more observable. Currently, I only have logs. I’ll add metrics soon, but I’m not really sure if there is a set path you follow. Is there a beginner's guide to observability of some sort, or best practice, like you have to have x kinds of metrics? I just want to know what all possibilities are out there. I am very new to this space.

The open source community talks a lot about the problem of aligning incentives. If you’re not familiar with the discourse, most of this conversation so far has centered around the most classic model of open source: the solo unpaid developer who maintains a tiny but essential library that’s holding up half the internet. For example, Denis Pushkarev, the solo maintainer of popular JavaScript library core-js, announced that he can’t continue if not better compensated.

Last year, I wrote How We Define SRE Work. This article described how I came up with the charter for the SRE team, which we bootstrapped right around then. It’s been a while. The SRE team is now four engineers and a manager. We are involved in all sorts of things across the organization, across all sorts of spheres. We are embedded in teams and we handle training, vendor management, capacity planning, cluster updates, tooling, and so on.

It’s been a minute since our last Feature Focus, and we have a bit of catching up to do! I’m happy to report we’ll resume monthly updates next month, but until then, please enjoy this super-sized winter digest of what we’ve been up to at Honeycomb.