IT systems are constantly growing in complexity. This makes it increasingly difficult to understand how a certain infrastructure-related issue would impact your application, end users and your business overall.

I wanted to take a moment to reflect upon a significant milestone and celebration on September 20, 2022, in which I had the honor and privilege of representing our Sumo community to ring the Nasdaq bell to commence trading. It was a meaningful and emotional moment for me personally because it represented how far we’ve come to build a company, culture and community to enable and accelerate digital transformation for companies around the world.

Just about every organization today relies on key applications running on complex multi-cloud environments to transact business and enable users to work. It is critical to ensure that those applications are running optimally. A solid monitoring and alerting system is required to know when an issue needs attention. But having a robust monitoring system is not enough.

A reliable digital customer experience is critical to the success of digital-first businesses. Each minute of downtime can result in the loss of revenue, unsatisfied customers, and damage to reputation. However, as your uptime gets closer to 100%, it gets exponentially harder to improve and often comes at the cost of speed of innovation. A good balance between innovation (i.e., new feature releases) and maintaining an acceptable level of reliability is key to success in the digital world.

Almost every organization is going through digital transformation. According to IDC, direct digital transformation investment is growing globally at a compound annual growth rate of 15.5% and is expected to approach $6.8 trillion by 2023. Customers quickly embrace the benefits of a customer experience reshaped by technology. However, they have little patience when that technology doesn’t work as expected.

Monitoring the digital experience of users is a must-have these days. Ensuring the end clients are satisfied is difficult though. People are not keen to provide feedback; they just change the vendor without explanation. It is, therefore, crucial to build enough observability into a front-end application (a web page or a mobile UI) so it can tell the story of how well the user perceived the interaction within the application.

Sumo Logic is proud to announce that, in collaboration with AWS, we now fully support Virtual Private Cloud (VPC) Flow Logs ingestion via Amazon Kinesis Data Firehose. Customers can now simplify log delivery to Sumo Logic which is natively integrated with Kinesis Data Firehose. You can also simplify your toolchains for aggregating, transforming and enriching VPC Flow Logs using Kinesis Data Firehose.

Automation is an important component of DevOps, but how do you actually put automation into practice to advance the goals of DevOps? Let's answer that question. In this blog, we explore.

As the world continues to adapt to the new normal, the shift to digital customer experience has accelerated. And with this change comes an urgency to bolster and secure networks, systems and digital capabilities. More and more customers are moving to digital-first experiences. With about two-thirds of the buyer’s journey taking place in the digital realm, it’s imperative that businesses invest in their digital capabilities.

Site Reliability Engineering (SRE) is a growing practice essential for enterprises to ensure service delivery, reliability, and access for users. Many companies only choose to invest in SRE when they have a raging operational fire on their hands. As a result, SREs often start out as firefighters, desperately trying to keep the service online for one more day.