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SolarWinds Launches Identity Monitor to Empower IT and Security Pros with Automated Account Takeover Prevention

Cork, Ireland - October 8, 2019 - SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds® Identity Monitor. The easy-to-use solution is designed to help IT and security professionals strengthen their security posture and combat instances of account fraud, loss of revenue, brand damage, and spam by automating account takeover (ATO) prevention. This launch further underscores SolarWinds commitment to making security solutions accessible for every organisation that needs them, helping to fill a gap not met by many enterprise software vendors.

Introducing Display Preferences

While our engineering team was hard at work improving the performance of the new event viewer, our design team got to work rejuvenating the user experience. We’re excited to offer some serious upgrades and customization options. We organized our interface elements, cleaned up the mobile experience, and adopted a new header and navigation to provide a smoother transition when switching between other SolarWinds® APM products. And of course, we updated the look and feel.

The New Event Viewer

The event viewer is the heart of SolarWinds® Papertrail™, where you tail logs, save searches, and create alerts. For most Papertrail users, this is where they spend the majority of their time in Papertrail. We’ve wanted to update and modernize the event viewer for a while. But knowing that any change to the event viewer can have a large impact on how users find and troubleshoot issues, we wanted to make sure we got it right.

Monitoring Multiple Environments Made Easy

We’re happy to announce it’s now even easier to manage multiple environments in SolarWinds® AppOptics™. Technically we’ve always had environment support through the use of global tags and support for custom EC2 tags, but AppOptics is here to help you spend less time with config files, more time for your regular job, and maybe slightly longer coffee breaks.

Logging with Context

When troubleshooting an issue with logs, it’s often fairly easy to find an important log; for example, an exception is logged and an alert is fired. Once you find an exception in the logs, the trickier part can be understanding why the exception was thrown. One common approach to this problem is looking at the surrounding logs. Logs are typically in chronological order, so if you see an exception, look at the logs’ lines from just before the exception occurred.

Take Troubleshooting Up a Notch and Add Context to Your Logs

Today we announced an integration between SolarWinds® AppOptics™ and SolarWinds Papertrail™ to allow you to quickly move from service-level metrics, down to a trace, and then down to the logs specific to that trace. The integration between AppOptics and Papertrail provides the ability to group the log messages from a traced transaction and add trace context to your logs in Papertrail.