Cork, Ireland – August 20, 2019 – SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced enhancements to its web performance monitoring products, including updates to both the SolarWinds^® Orion^® Platform-based Web Performance Monitor (WPM), now WPM 3.0, and its SaaS-based SolarWinds Pingdom^® solution. The web performance monitoring product updates deepen the company’s commitment to meeting the needs of technology professionals operating in on-premises IT environments inside the firewall as well as hybrid and public-cloud environments.

The new features in the updated version of WPM 3.0 and Pingdom meet the needs of both IT operations and DevOps teams in unprecedented ways. With the improved functionalities, technology professionals managing every type of environment can monitor website availability and performance, ultimately creating an overall exceptional user experience.

“At SolarWinds, we’re dedicated to providing today’s tech pros with the solutions they need to do their jobs effectively as the businesses they support evolve,” said Jim Hansen, vice president of products, application management, SolarWinds. “By offering web performance monitoring products that complement one another while also solving varied use cases, we’re meeting the unique needs of tech pros across all tech environments in multiple ways. Whether you’re a systems administrator in IT operations owning website availability and performance, or you’re the web application owner responsible for overall user experience, SolarWinds provides support for diverse web performance monitoring needs.”

WPM 3.0 Simplifies Deployment and Streamlines Troubleshooting

WPM is a comprehensive monitoring solution for SaaS applications and websites that helps users find and fix web performance issues quickly and effectively by monitoring websites and web-based applications from distributed locations. The updated WPM 3.0 version now includes: 

• An improved synthetic user monitoring solution which streamlines troubleshooting to quickly mitigate issues hindering the user experience of modern applications.
• The ability to monitor the performance of websites and web-based applications from inside the firewall, helping ensure employees can gain access to the applications they need.

• Improvements to the integrated view of website and web-based applications performance monitoring—making troubleshooting significantly faster via a single pane of glass.
• Comprehensive monitoring of critical Microsoft^® application services also expands the breadth and depth of WPM’s capabilities. With WPM, users receive insight and visibility into application performance and health for supported Microsoft technologies.

Pingdom Improves its User Experience

Pingdom provides web application performance monitoring outside the firewall, including real user monitoring (RUM), uptime, page speed, and synthetics. By providing a real-time, outside-in look at a web application’s availability and performance, Pingdom helps ensure continual availability and performance. With its latest update, Pingdom has made several improvements based on user feedback, including:

• Transaction check sleep – Some transactions take more time between steps. Pingdom added the capability to include a timed pause or “sleep” in a transaction before it checks to see if that step executed correctly, thus reducing the potential of a false failed test of a transaction step.
• Contextual and actionable alerts – Users have requested the capability to leave a message within an alert for the next team member on call. Now they can leave a custom message with instructions or additional information to further streamline troubleshooting.
• Flexible maintenance windows – Users have asked for the option to bulk-select maintenance windows to avoid running checks during designated times. For example, now users can identify a weekly maintenance window so checks don’t run while they’re applying security patches on Microsoft Patch Tuesday.

Pingdom is part of the SolarWinds application performance management (APM) suite, including AppOptics^™, Loggly^®, and Papertrail^™. These products can be used individually to help ensure the performance and availability of custom applications and websites, or used together tomaintain full-stack visibility.

SolarWinds at VMworld^®

SolarWinds Head Geeks^™ Leon Adato and Thomas LaRock, along with other technical experts, will demonstrate how the SolarWinds IT operations management portfolio can help centrally monitor and manage applications and infrastructure across modern, multi-cloud, and multi-premises architectures through an integrated single pane of glass.

Booth #1511

• When: August 25 – 29, 2019
• Where: San Francisco, CA

Pricing and Availability

The SolarWinds web performance monitoring products are available immediately. SolarWinds WPM pricing starts at $1,995.00*, and SolarWinds Pingdom pricing starts at $11.95 a month*. For more information on SolarWinds IT management products, including free trials, visit the SolarWinds website or call +353 21 500 2900.

*Prices as of August 20, 2019, $1,995.00 in British Pounds. Pricing may vary based upon the jurisdiction and applicable currency. Please contact a local SolarWinds sales representative to find pricing specific to your jurisdiction.

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About SolarWinds

SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organisations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premises, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them in places like our THWACK online community allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Learn more today at www.solarwinds.com. 

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.

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