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Zoom Phone Delivers Local Survivability with Ribbon SBCs

Migrating to a cloud-based phone system is compelling because it eliminates the costs and time associated with deploying and managing legacy phone system/PBX hardware and proprietary business phones. However, moving 100% of an organization’s communications infrastructure off-site can present new challenges. If the connection to the cloud is lost, a site could lose both external communications and intra-site communications.


A Tale of Two Pluggables: Ribbon's Choice for Optimizing Metro Optical Networks

In a Light Reading article earlier this year, Scott Wilkinson, Lead Optical Component Analyst at Cignal AI, said, "The transition to 400GbE is well underway, and pluggable coherent 400Gbps technology is revolutionizing the design of the optical networks that connect data centers.


Digitalization Is Key To Competing In This New Era Of Customer Experience

Customer experience (CX) is becoming an increasingly strategic part of any company’s brand as businesses become more customer-centric. And thanks to technologies that give customers more options than ever, right at their fingertips, consumers expect a flawless CX, anytime and anywhere, regardless of medium. In other words, customer retention and satisfaction is intertwined with CX.