Operations | Monitoring | ITSM | DevOps | Cloud

May 2021

Why Troubleshooting End User Experience Issues is Difficult on Cerner Millenium

To properly troubleshoot performance issues for hosted applications delivered via Citrix or VMware a solution must offer end-to-end visibility for from endpoint logon through the internal VDI system to the hosted Cerner environment. A solution must intelligently monitor events, conditions, failure points and then alert admins to performance issues while providing detailed metrics to troubleshoot the issue quickly.