Operations | Monitoring | ITSM | DevOps | Cloud

March 2023

PagerDuty Announces New Automation Enhancements That Simplify Operations Across Distributed and Zero Trust Environments

Be sure to register for the launch webinar on Thursday, March 30th to learn more about the latest release from the PagerDuty Operations Cloud. Rundeck by PagerDuty has long helped organizations bridge operational silos and automate away IT tasks so teams can focus more time on building and less time putting out fires. And while this mission still rings true today, our vision is to extend this reality and revolutionize all operations while continuing to build trust.

Calculating Business Value of Automation in PagerDuty Process Automation

Budgets in IT departments are tight these days, so proving a return on investment is essential for justifying or expanding a project. The good news is that automation saves money by reducing the amount of human effort required. It is similar to investing in a robot vacuum cleaner. Despite the upfront cost, you save time (and money) by not having humans do the vacuuming. Reporting the value delivered by an automation program can be challenging since the value depends heavily on what is being automated.