For Shopify store owners, there are few things more important than ensuring that the online storefront is always available to customers. If your Shopify store is inaccessible to customers, missed sales opportunities and frustrated customers are almost a guarantee.

Website incidents happen at any time for any reason. Your website might stop responding to customers. Performance may slow down. Main pages start giving client or server errors. And when they do strike, it brings frustration and confusion to your customer, leading to lower trust and engagement.