Operations | Monitoring | ITSM | DevOps | Cloud

January 2019

Escalations and Maintenance Windows Are Critical to Downtime Response

Uptime.com includes several advanced check options to provide the flexibility organizations need in creating a response plan to downtime. Maintenance and planned downtime for patches and updates don’t typically create severe downtime events. With escalations, teams have an automated alert system that contacts designated senior-level personnel with relevant technical data.

10 Tips for a Smooth Transaction Check

A Transaction Check is designed to run through a specific set of instructions and test certain elements on your site. The check interacts with clickable objects or text fields, and can test important elements like: Shopping carts, Login forms, and Landing pages. Before you begin configuration of a check, it’s helpful to run through this list of potential items you need.

8 Ecommerce Site Testing Best Practices

Ecommerce companies completely dependent on the internet for revenue experience increased pressure to provide an always-available, always-working shopping experience for customers. Nasdaq puts estimates for ecommerce-facilitated transactions to be up to 95% by the year 2040. During Black Friday through Cyber Monday 2018, Shopify reported their merchants sold up to $37 million per hour through their ecommerce platform.

DNS Hijacking: What You Need to Know

Crashed websites and slow loading pages can be devastating for any site owner. But there’s another type of threat that often goes undetected. A report published by FireEye on Thursday details a particular type of DNS hijacking that allows hackers to easily steal information. These attacks have been going on for approximately two years and involve three different methods that compromise websites without alarming users.