Operations | Monitoring | ITSM | DevOps | Cloud

June 2018

6 Things You Need in an IT Incident Management Platform

Your incident management process is greatly impacted by the tools you have available. And technology is key when it comes to gaining visibility and obtaining contextual data. You need tools to send alerts when incidents arise, as well as track activity for compliance reporting purposes. Whether you’re in healthcare, information technology or work at a small MSP – you need a robust incident management platform that gives you results and helps mitigate MTTR.

6 Reasons to Think of Pager Replacement Options

Antiquated pieces of technology create setbacks in every industry, and in healthcare – it’s the pager! Pagers are still being used even though they’re not HIPAA compliant and the infrastructure supporting them is dying out. That’s why doctors and healthcare personnel alike need an advanced way to communicate and protect patient information. Here are six reasons to think of pager replacement options.

6 ways to improve clinical communications

The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. Here are 6 ways to improve clinical communications.

Congratulations, VictorOps! - Splunk acquires VictorOps!

Congratulations, VictorOps! OnPage would like to congratulate our contenders at VictorOps for their acquisition by Splunk. This acquisition of VictorOps validates the growing need for incident management and alerting platforms. As technology advances with sensors technology (IOT), and monitoring system utilizing AI, automation is necessary to achieve improved productivity and business resiliency. Therefore, incident management and alert automation is essential.