Operations | Monitoring | ITSM | DevOps | Cloud

September 2020

Top 3 Things to Consider When Selecting a Log Analysis Platform

Effective log analysis can help you significantly reduce the time spent investigating and troubleshooting incidents. With the many different log analysis platforms available, it can be overwhelming to choose and difficult to know what to look for. In this short guide, we’ll share the top three things you should consider when selecting a log analysis platform for your business.

Respond to Alerts Faster With the Bidirectional Slack Integration for LogicMonitor

LogicMonitor is pleased to announce enhancements to our Slack integration. The new integration is now bidirectional, allowing users to acknowledge and SDT alerts from their Slack workspace. LogicMonitor accounts come pre-configured to integrate with Slack. The integration enables LogicMonitor to create Slack Channel Notifications based on LogicMonitor alerts.

Monitoring vs Observability: What's the Difference?

Monitoring has never been simple, but there was a time when it was simpler. You had a device you could collect data from; you knew the metrics you needed to monitor, and if something went wrong, you could find the root cause. But as IT becomes increasingly and exponentially more complex, more devices, more environments, more things to monitor, more updates, more data, more everything; monitoring in general needs to grow with it.

Announcing the ServiceNow Service Graph Connector for LogicMonitor

We are pleased to announce another integration with one of our strategic partners, ServiceNow. Available today with the launch of ServiceNow’s Paris release, LogicMonitor supports the Service Graph Connector! LogicMonitor was selected by ServiceNow as a key player and one of the first monitoring platforms invited to this new, exclusive program.

Using Machine Learning for Root Cause Analysis

From a security breach to a complete system outage, when an incident occurs and your network or service is impacted, it’s typically the result of a chain of events. A problem with one service has impacted another service, and so on until finally, you’re facing a problem that’s compromising availability and damaging your customer experience. In the event of a serious incident, your team’s immediate response is to focus on identifying the root cause and restoring service.

The Future of Anomaly Detection

You may be using your log data in a completely wrong way. Today, your business produces more data than ever before, and log data is at the center of all this because it contains the signals of what caused a problem. If your teams have to search for these signals in an ad-hoc manner, then they are wasting their precious time. Nearly every company in existence is dealing with this challenge because it may not have the tools to filter these signals from the noise.

LogicTalks - How Harvard Gained Visibility and Operational Confidence through Monitoring

In this episode of LogicTalks, Mark Banfield, Chief Revenue Officer at LogicMonitor, is joined by Ken Perry, Product Manager and Technology Monitoring Architect at Harvard University to discuss how LogicMonitor has shifted Harvard's monitoring strategy. Ken explains how LogicMonitor has helped to break down monitoring silos between departments, solve unique challenges and use cases within such a large organization, and how LogicMonitor aided Harvard in it's transition to remote learning during the COVID pandemic all while helping to build operational confidence throughout Harvard and it's leadership.