Collective IQ® Business Edition incorporates Alma Analysis, enabling IT organizations to select specific devices, detect patterns, and receive intelligent suggestions for incident resolution. By leveraging Generative AI algorithms, Collective IQ® delivers actionable insights to enhance system performance and ensure a seamless digital employee experience.

With increasing digital transformation and remote work, poor IT user experience has a direct impact on customer satisfaction, employee productivity, and morale.Almaden helps IT teams deliver an optimal digital employee experience, in the office and remote, by analyzing quantitative systems data and user sentiments, and resolving issues through continuous learning and automation. Almaden Collective IQ DEX (CIQ®) and CIQ® SmartCenter remove obstacles that impact employee results and creativity.