Operations | Monitoring | ITSM | DevOps | Cloud

August 2023

How to Reduce IT Security Risk With IT Asset Management

The connected world we live in has both transformed our workplaces and raised the cybersecurity challenges. On top of this, remote work and the growing reliance on cloud services and SaaS apps can also make it more difficult for cybersecurity teams to keep track of all the potential threats. This is why, today more than ever, learning how to reduce IT security risk with IT Asset Management (ITAM) can be a game changer to keep your workplace protected.

4 Types of IT Assets Your IT Inventory Should Include

Defining the types of IT assets to include in your IT inventory is the first step to implement your IT Asset Management (ITAM) strategy. But it’s not just about understanding their classification, but also how to monitor and manage each type. This will make sure you are optimizing their utilization, mitigating risks, and controlling costs.

IT Asset Technician | InvGate Insight Walkthrough

If you're searching for IT Asset Management software, you must fully understand its functionalities to make your IT asset managers' lives easier. After all, software needs to adapt to your organization and not the other way around. And that's precisely what you get with InvGate Insight. In it, you'll find a user-friendly ITAM solution packed with multiple features to manage your IT infrastructure and easy to implement.

Patch And Vulnerability Management: How to Find Vulnerable Software

Patch and Vulnerability Management are essential to prevent data breaches in all organizations — big or small. These practices are part of the IT Asset Management process and thus can be performed with ITAM software. In this video, InvGate Product Specialist Matt Beran shows you how you can identify outdated devices in your company network to patch. Tag along to keep your business vulnerability-free!

10 Best Firewalls for Small Business to Use in 2023

Why is it critical to know and implement the best firewalls for small businesses? Well, cybercrime in information technology development has reached new heights, and according to Cybersecurity Ventures, the damage it causes to the online landscape is forecasted to grow to $10.5 trillion annually by 2025. Phishing, malware, account takeover, credential abuse, ransomware, cryptojacking, and zillions of other severe cyber security attacks are commonplace these days.

How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices

Staying on top of warranty information is vital for cost-savings and timely repairs (or replacements). Thus, periodic warranty checks emerge as a crucial practice to safeguard the value of an organization’s investments and optimize their asset’s lifespan. In this comprehensive guide, we will delve into the world of Warranty Management to go through effective methods to track, review, and maintain warranty details for different types of hardware devices.

What is a Configuration Item (CI)?

Configuration Items or CIs are the building blocks that make up business services. Managing them effectively is a key activity of the Configuration Management process, which looks to make sure these components are accounted for and reliable information on them is available. It lays the groundwork for trustworthy service operations. The most widespread practice to do this is by building a Configuration Management Database (CMDB) that sets out your CIs and their relationships.

The ABC of Warranty Management

Efficient Warranty Management is a critical aspect of ensuring smooth IT operations and maximizing the lifespan of assets. Handling warranties for various sets of equipment or devices demands for a systematic and well-organized approach to make sure nothing is missed or forgotten. But don’t worry, implementing InvGate Insight as your IT Asset Management tool can help you to seamlessly track and manage warranties, alerting you well in advance of expiration dates, and automating critical tasks.

The Ultimate Guide to Configuration Management

Configuration Management is the practice that helps you pull all the other IT Service Management (ITSM) processes together. In the days of ITIL v2, we explained it as the foundations of ITIL – something that could be used to base all the other processes on. To do this, it provides a clear and reliable map of all the elements that operate in your IT landscape.

How to Build a Change Management Workflow

Change Management (or Change Enablement, depending on which ITIL version you prefer) provides a formalized way to consistently handle the changes required to improve IT services, IT and business operations and outcomes, and ultimately customer experience. Having a Change Management process has certain advantages, such as: For that reason, the smart thing to do is to have a proper workflow in place to address the three types of changes established by ITIL 4: standard changes, emergency changes, and normal changes.

What is Mobile Device Management (MDM)?

Mobile Device Management (MDM) can be a game changer for IT security and support process owners to manage, control, and protect their mobile device state. Over the last years, these devices not only have become central to our lives, but also to our workplace. As such, this practice should be included in your IT Asset Management (ITAM) strategy. In the following paragraphs we will explore MDM’s full scope of action, and the benefits it has for organizations that implement it.

CMDB Definition, Benefits, And Best Practices

Managing and maintaining a complex IT infrastructure throughout an organization is no small feat. If this is your case, implementing a CMDB (Configuration Management Database) to support your IT Asset Management strategy will make a big difference. In a nutshell, a CMDB is at the core of the ITIL Configuration Management process since it enables you to capture a larger number of Configuration Items (CIs), their interdependencies, and any possible changes they might face.

The Beginners Guide to IT Budgeting

IT budgeting is the mechanism for future-proofing your IT expenditure. It can help you accurately forecast planned spending and ensure that we have the right equipment at the right time and the right people to ensure that supply and demand are effectively balanced. Its activities take part in the organization's overall IT Financial Management practices, which coordinate all the financial decisions and planning of IT departments.