Any MSP owner or IT director knows the pain of losing valuable institutional knowledge. While often overlooked, strong IT documentation can be the difference between hours, potentially days, of downtime and a smooth operation. To avoid these costly missteps, IT pros are increasingly turning to IT documentation software to help document, standardize, and use contextual information about their IT environments.

Today, NinjaOne, a unified IT operations platform for MSPs and IT departments, has introduced new image backup capabilities to Ninja Data Protection, the company’s natively developed backup and disaster recovery solution. Additionally, the company is now offering Ninja Protect, a new bundled security product with BitDefender to improve users cybersecurity standards and resist ransomware.

In 2010, American Express® launched #ShopSmall, the first national campaign to promote and support small businesses. The campaign culminates with Small Business Saturday, observed yearly on the day following Black Friday, a day that is classically a high traffic day for shoppers to spend big with corporate retailers. NinjaOne prides itself on being a vendor with small business roots, having started with humble beginnings and being led by a team of independent IT leaders.

Coming into the new school year, school IT leaders are experiencing many of the same challenges that other industries have faced since transitioning to remote and hybrid models. Most notably, an ever-growing number of devices, SaaS applications, and hybrid- or multi-cloud environments has strained a largely decentralized approach to IT management that simply can’t keep up with the demands of a modern organization.