Mattermost has proudly served government and public sector organizations of all types since we got our start in 2016. We have always embraced our role as the open source collaboration platform that can deliver developers and other technical teams the tools needed to accelerate digital operations through better collaboration, in a secure and self-managed environment. Today we emphasize our commitment to these organizations further with the launch of Mattermost Government Solutions.

Mattermost v6.1 is generally available today and includes the following new features (see changelog for more details).

Welcome to the 5th edition of Open Source Matters: our regular publication about the latest happenings in open source! Let’s dive into the news.

While service incidents can be wildly dissimilar, they tend to have one thing in common: a need for quick resolution. Response teams need a robust, repeatable process to follow that ensures fast, mistake-free execution, especially for those 4 AM calls. Having a documented checklist saved where the entire team can access and use it at any time could make the difference between quick resolution or compounding the problem.

As I approach my first anniversary at Mattermost as a Senior Technical Writer, it’s fun to look back on what has been an empowering year of daily technical learning. When I joined Mattermost, I was new to many of the processes and tools used by the team: A year in, I’ve now introduced, led, and supported enhancements across all of these areas, and more! I’d like to introduce you to our product documentation tech stack and share some key learnings we’ve adopted.