Operations | Monitoring | ITSM | DevOps | Cloud

Today’s applications are hybrid, cloud-centric, service-oriented, API-dependent, and geographically distributed. The monitoring practices we relied on for decades are no longer sufficient. It is critical to monitor all the internet-centric dependencies, connectivity, and cloud application components – and to do so from the user’s perspective so IT operations teams can achieve digital resilience and deliver performance. This session will cover DEM, APM, and IPM and how they can work together to pinpoint issues before they occur, so users receive a great digital experience.

The idea of deliberately introducing failures into your systems to test for weaknesses—what’s known as chaos engineering—can be intimidating. But what if you could evaluate resilience without actually breaking anything?

Join SAP CX's Martin Norato Auer, VP of Observability, and Catchpoint’s Nick Homan as we explore SAP CX’s journey from fragmented alert management to a scalable, standardized observability model. In this candid fireside chat, Martin shares how his team overcame alert fatigue, integrated observability with automation and BI, and scaled their practices across multiple SAP CX products with APM & Internet Performance Monitoring (IPM).

Early detection matters. When a problem occurs, you want to know immediately, not after the damage is done. Monitoring isn’t just about visibility; it’s about precision, speed, and proximity to the problem. Just like smoke detectors, you need to monitor in the right places: close to your critical infrastructure, applications, and end users. The sooner you detect issues, the cheaper and easier they are to fix. And that’s where real resilience begins.

Join Sergey, Brandon, Payal, and Leon to talk about recent news from Wired, HackerNews, Mashable, and Figma. Links: Reach out to our hosts! Visit catchpoint.com for more information.

Watch our live product launch, hosted by Matt Izzo, Chief Product Officer, Howard Beader, VP of Product Marketing, and Leon Adato, Principal Technology advocate.

You have 3 seconds... that’s it. Today, users lose patience fast. A 3 second delay in page load time leads to 40% of users abandoning your site. This leads to damaged reputation, decrease in customer trust, and loss of revenue. What does that mean for you? Every millisecond counts. If you're not measuring your performance from your users' point of view, you might be missing a chance to convert them into customers.

When performance issues strike, the finger pointing begins. But here's the catch: CDNs aren't just "someone else's responsibility." They directly impact the user experience, and if they're misbehaving, your network team will be the first to get the call. That’s why CDN monitoring is essential. CDNs are dynamic and performance can vary dramatically across regions, ISPs, or even end users. When something goes wrong, it looks like a network issue, unless you have visibility into CDN behavior.

Join Sergey, Kelly, Payal, and Leon on our inaugural episode where we talk about recent news from SC Media, LinkedIn, TechCrunch, and CyberSecurity News.