On-call is a special working hour arrangement under employment law. It comes into effect when the employee is obliged to be contactable at least by phone, so they can start work in an emergency. On-call duty is generally counted as time specifically meant for work purposes. In practice, this means that employees are normally not allowed to work while on-call. However, there may be exceptions. For example, on-call employees may also work from home if they can be reached through their work device.

Status pages are a clever solution to bundle all your services, and see the status of them at one sight. We at iLert took this one step further: why not build your status page as code using Terraform? We want to show you how we make it possible, and how you can set it up for your own infrastructure - a real SaC solution.

More than 16 months ago we provided a solution to integrate HashiCorp Consul with our alerting and on-call management platform by using consul-alerts - a dedicated application that allows for communication between a deployed Consul instance and an existing iLert account. ‍ With more code infrastructure being moved to the cloud to ensure better security and availability, we too have ensured that our service integrates with the HashiCorp Cloud Platform (HCP).