Question Time: GenAI for Customer Experiences | ServiceNow

Question Time: GenAI for Customer Experiences | ServiceNow

Yes, generative AI is a BIG deal. Brian Solis, head of global innovation at ServiceNow, shares how every organization is going to have to reimagine their business for an AI-first world. Plus, get some practical examples of how AI can improve the customer experience (like giving people what they want before they even know they want it!).

Take Brian’s advice and allow your curiosity to run wild — reply in the comments with creative ways you plan to use #GenAI.

Learn more about generative AI and ServiceNow
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Bring intelligence to every corner of your business: https://www.servicenow.com/now-platform/generative-ai.html