PagerDuty Summit21 Fireside Chat: Connecting Customer Experience & Customer Service PagerDuty Jun 24, 2021 PagerDuty Share: Share on Facebook Share on Twitter Share on LinkedIn Share through email Listen in as PagerDuty SVP Jonathan Rende chats with Clara Shih, CEO of Service Cloud at Salesforce, on how PagerDuty helps Customer Service teams improve CSAT, meet SLAs, and more.