NinjaOne Ticketing Speedrun - Master Your Ticketing System in Under an Hour

NinjaOne Ticketing Speedrun - Master Your Ticketing System in Under an Hour

Jun 4, 2024

Configuring a ticketing system can be a daunting task. Simplify the process by joining our exclusive NinjaOne Speedrun webinar!

Our Field CTO, Jeff Hunter is on the clock to lead you through the essentials of configuring your NinjaOne ticketing system from scratch. Whether you're a beginner or looking to refine your setup, this webinar is designed to get you up and running in under an hour.

  • Automate ticketing workflows
  • Craft effective response templates
  • Streamline ticket submission
  • Customize forms for data tracking

Learn to transform a blank slate into a fully functional NinjaOne ticketing instance in under an hour. The clock is ticking!

00:00 Setting Up Ticketing Environment

04:05 Customizing Branded Portal and Email Integration

10:48 Ticketing System Features and User Experience

26:11 Ticketing System Settings and Automations

38:28 Automated Ticket Creation and Rule Management

46:22 Customizing Forms and Fields for Data Collection

50:35 Ninja Ticketing System Customization Guide

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