We believe in a simple motto - automate everything that can be automated and streamline everything that can't.

Come with us on a journey to demystify automation processes in Jira Service Desk that will help you get more done, faster. From the automatic assigning of incidents to the correct team member, to resolving tickets once the linked Jira Software ticket is resolved -- learn how you can use the power of automation within Jira Service Desk to do things like reduce mean time to resolution, increase customer satisfaction, and free up your team from repetitive manual tasks. We'll show you real automation rules that you can copy and add to your own service desk.

Back by popular demand, this talk was rated one of the highest at Summit US last year!