Learn how to align bold business objectives with big IT goals by streamlining IT change management while minimizing the risk associated with the change and ensuring high service availability.

Scenario: The big move to the cloud

The business is growing quickly and needs an IT infrastructure that can keep up with its growth. To become more agile, the CIO decides to move away from legacy systems to the cloud.

Challenges:

1. Lack of transparency in the process flow
2. Reluctance to adhere to workflow
3. Frequent disruptions to business operations
4. Inefficient resource management
5. High change failure rates

With ServiceDesk Plus you can:

1. Record all change details in one place
2. Secure approval from all stakeholders (CAB)
3. Plan for implementation, downtime, and contingencies
4. Break down the implementation into projects
5. Minimize disruptions with scheduled notifications