Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
It's no secret that data-driven IT management can put your organization light years ahead of its peers. The challenge is, how can you bring in data from several IT applications and services into one console for analysis?
Analytics Plus, ManageEngine's flagship IT analytics software, has introduced blended analytics that enables users to automatically blend data from ServiceDesk Plus, Desktop Central, and OpManager, and gain a unified view of the IT environment.
In this webinar, we will discuss how blended analytics can help users:
- Build a unified view of the IT environment
- Correlate endpoint security and incident volume
- Understand how changes in hardware and software assets impact security
- Measure the true impact of security incidents or breaches
- Analyze how technician workload affects end-user satisfaction rates