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Optimizing What Matters Most: The State of Mission-Critical Work | Research Insights from Mattermost

How do top-performing organizations ensure their most essential workflows stay effective, efficient, and secure in a quickly evolving environment? Find out in this new research report from Mattermost and the Ponemon Institute: https://mattermost.com/mission-critical-work/

Design Concept: User-Created AI Agents with External Tool Support

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Early preview: Auto-translation in Mattermost channels

In this demo, we’re showcasing an early prototype of channel-based auto-translation in Mattermost — designed to break down language barriers in global operations. Watch how users can seamlessly read messages in their preferred language across any channel, enabling inclusive, multilingual collaboration in real time. Note: This is an early prototype demo. The capability has not yet been released in Mattermost but is on our roadmap for the near future (release date TBD).

Concept Demo: Enhanced Multi-tasking in Mattermost

In this demo, we’re showcasing an early prototype of a new multi-window experience to up-level multi-tasking in Mattermost. We showcase how teams can quickly pivot between channels and threads—without losing context—while maintaining mission-critical communication with focus and precision. Note: This is a conceptual demo. The capability has not yet been released in Mattermost. Contact our Fast Futures team at fastfutures@mattermost.com to share your thoughts on this demo.

Concept Demo: AI-Generated Status Updates for Mattermost Playbooks

In this video, we’re showcasing an early prototype of AI-generated status updates in Mattermost Playbooks—designed to simplify workflows and improve team communication during critical incidents. With this enhancement, you can: This conceptual demo highlights how AI can transform incident response by saving time and ensuring everyone stays informed with up-to-date information.

Concept Demo: Process Modernization with Playbooks on Mobile

In this video, we’re showcasing an initial prototype of how Mattermost Playbooks will work on mobile—putting the power of streamlined workflows and incident response right at your fingertips. With these new enhancements, users will be able to: By bringing these core Playbooks capabilities to your phone and tablet, we’re making it easier than ever to maintain process continuity and respond to incidents—even when you’re away from your desk.