Operations | Monitoring | ITSM | DevOps | Cloud

There's no denying that Key Performance Indicators (KPIs) can be critical for any security program, and many of us are fully aware of that. Nonetheless, in practice, confusion still remains about what security KPIs are crucial to track and how to choose the right KPIs to measure and improve the robustness of your security program. Here we'll propose a few ideas about how to select and track the right KPIs for your organization.

When we announced the general availability of reliability management in Sept 2022, you saw how crucial this functionality was for the digital customer experience. Unique insights from users helped to improve the experience and usability that we’ve incorporated into our latest release. Now you can use a wide range of features that will help you on your reliability management journey.

The AWS Marketplace offers a wide variety of commercial and open source offerings to augment cloud messaging and collaboration within the AWS ecosystem. This blog looks at popular cloud collaboration services and solutions, and how they can be used with AWS's messaging services.

Application performance management (APM) and distributed tracing are practices that many teams have been using for years to help detect and mitigate performance issues within applications – while the first one was born in the era of big single-host monoliths, the latter is especially useful for distributed applications that use a microservices architecture, in which tracing is critical for pinpointing the source of performance issues.

The software industry has seen many evolutions. There is a new disruption in the market every five years or so. Software testing cannot remain isolated from all the latest trends and technologies. Testing strategies need to keep up with agile development, faster deployments and increasing customer demand for reliability and user-friendly interfacing. They need to be able to grow just as quickly and just as reliably as the business logic.

Observability has become one of the most important areas of your application and infrastructure landscape, and the market has an abundance of tools available that seem to do what you need. In reality, however, most products - especially leading open source tools - were created to solve a single problem extremely well, and have added additional supporting functionality to become a more robust solution; but the non-core functionality is rarely best of breed. Examples of these are Prometheus and Grafana.