Operations | Monitoring | ITSM | DevOps | Cloud

The Third Principle of AI by Design: Transparency and Trust

This is the 3rd article in our Orange Matter series on AI by Design IT professionals must trust their tools. When it comes to artificial intelligence (AI) solutions, trust is built on several factors, such as the adoption of privacy and security practices and safeguards against algorithmic bias. In this article, we explore the third principle of our AI by Design framework and discuss how SolarWinds navigates transparency challenges to cultivate user trust in our AI systems.

The Impact of AI on Data Accuracy

Decomplexify Your Everything Chrystal Taylor and Jeff Stewart The increasing complexity of IT means new skills are always needed to keep up and stay relevant, but acquiring new skills takes time. Having the right set of tools is essential for success. In this session, we'll break down how to decomplexify and what the heck that means. It's time to consolidate what can be consolidated, break down barriers, reduce waste, and manage the madness.

Dameware Mini Remote Control Guide: Overview, Pricing & Download

In today’s fast-paced IT environment, having robust and reliable remote support software is non-negotiable. That’s where SolarWinds Dameware Mini Remote Control (MRC) steps in. This comprehensive guide delves into what Dameware MRC is, how to use it, its pricing structure, and how to download it. Whether you’re an IT professional looking for an efficient way to support end users or an organization aiming to enhance its remote support capabilities, this article has got you covered.

At What Cost: Rethinking Resource Management in 2024

Shrinking resources pose formidable challenges in today’s enterprise environment, with almost half (46%) of CIOs reporting their budgets will stay flat or shrink in 2024. Across diverse sectors, budget constraints threaten to profoundly impact IT teams' ability to deliver high-quality services. In the first of our four-part series tackling the needs of IT pros today, we explore approaches to turn cost management from conservative penny-pinching to a strategic lever for driving growth.

The Second Principle of AI by Design: Accountability and Fairness

SolarWinds has launched AI by Design, a set of guiding principles for integrating artificial intelligence (AI) into our IT management solutions. In the third article in our series exploring this dynamic framework, we’ll examine how SolarWinds places Accountability and Fairness at the center of our strategy for ethical AI. Let’s get started.

How to Automate Ticket Closing in Solarwinds Service Desk

Automate Your Way To Peace and Happiness Sascha Giese and Michael Clark What's the one thing that computers do better than humans? Making decisions based on given inputs. Let your service management solution automate that next step for you. What's the worst that could happen? Smaller ticket queues? More satisfied end users? Better uptime? More time with your loved ones? We think it's worth the risk.

DDoS monitoring: how to know you're under attack

A while back, we covered how to check your Windows IIS and Loggly logs to view the source of a DDoS attack, but how do you know when your network is under attack? It is not efficient to have humans monitor logs every day and every hour, so you must rely on automated resources. Automated DDoS monitoring gives your security team more bandwidth to focus on other important tasks and still get notifications should anomalies happen due to a DDoS event.