Operations | Monitoring | ITSM | DevOps | Cloud

Automate Your Way To Peace and Happiness Sascha Giese and Michael Clark What's the one thing that computers do better than humans? Making decisions based on given inputs. Let your service management solution automate that next step for you. What's the worst that could happen? Smaller ticket queues? More satisfied end users? Better uptime? More time with your loved ones? We think it's worth the risk.

Watch the full session at: slrwnds.com/TC24 Playing 4D Chess: The Modern IT Story Knight to E-4. Security professionals consistently make moves to fend off attackers. Unlike chess, it takes a team effort to keep up against modern cybersecurity threats and implement changes company-wide. Two pros take you through a day in the life of the security team. Hear practical use cases to help you and your organization improve your security stance. Check and mate.

Have you ever tried to scroll up a piece of paper? Have you described a GIF during an actual conversation? To save you from these embarrassing situations, hosts Chrystal Taylor and Sean Sebring identify some telltale signs that it’s time to Log Off (trumpets blaring) and suggest some new ways to spend your time as you wean from the screen. Touch grass, smell the roses, give your thumbs a much-needed break right after this episode.

Watch the full session at: slrwnds.com/TC24 Silos are for Grain, Not IT Cheryl Nomanson and Kevin M. Sparenberg Previously, only managers, directors, and the CTO spoke beyond the traditional team boundaries. Those days are done. End users are more demanding than ever. Your IT infrastructure has expanded to keep up, but have your observability solutions kept pace? Reacting to customer incidents is the responsibility of all members of IT, from the service desk technician to the C-suite. We'll show you how to break down those silos.