Operations | Monitoring | ITSM | DevOps | Cloud

IT Risk Assessment vs. IT Risk Management: The Difference and What They Mean to the Service Desk

In life, risks can be perceived both negatively and positively. Taking a risk can sometimes yield great results, but other times, a risk is a yellow light of caution. For businesses in particular, if not managed properly, IT risks like malware malfunctions and employee errors can range in size and occur in several areas. The result is disruption and valuable time being used to resolve the issue. But even with risk present, there are measures IT can put in place to ward them off.

How to Monitor for Unauthorized Changes to Your Linux Packages With SCM

Packages keep your Linux servers up to date and running smoothly. Yet if someone tampers with the packages getting deployed to your server, you could have serious performance issues, expose your organization to harmful viruses, or open it up a new vulnerability. Keeping an eye out for what packages are deployed, the package sources, and how they're changed could help prevent or alert you to an issue. In this video, we'll show you how to gain visibility into your Linux packages and track how they're changing over time.

Improving Cybersecurity Starts at the Endpoints

Careful monitoring and attention to endpoints are just two elements of a strong cybersecurity strategy for K-12 districts. Cybersecurity must be a top priority for K-12 schools. Schools need to prioritize thwarting industrious hackers who are intent on getting to the treasure trove of information and personally identifiable information (PII) schools manage.

The Rise of the Machines: ITOM Meets Automation

I started in the IT industry in networking. I had a negative experience in high school trying to learn computer programming*, so I was relieved route/switch had much less to do with computer programming. With the rise of the machines, this isn’t the case anymore. Now in addition to learning router or switch operating systems, routing protocols, and overlay technologies, today’s savvy network engineer needs to throw in things like Python, Ansible, and Jinja.

Node.js Logging Guide-Best Tips and Tools to Use in 2020

When applications experience performance issues, developers may rely on heuristics and find the root cause of issues by directly looking into their code. However, in modern application environments, several services, third-party APIs, and cloud-based components can make it difficult to pinpoint the root cause of an issue. Application logs can help developers detect and resolve issues faster.

AppOptics Application Service Map

Announcing automatic dependency mapping in SolarWinds AppOptics When your team responds to a latency alert on a single service, how do they know how (or if) the increased latency in one service affects the end user? With the SolarWinds® AppOptics™ service map, teams can easily view the relationships between services, and see how (or if) a service is connected to the end user.

5 Reasons Why You Should Invest in a Docker Logging Tool

Today, continuous development and continuous delivery have become the de facto mode of application development for businesses seeking higher agility. With the continuous push to achieve higher efficiency and reliability in running software operations, container technologies like Docker, Kubernetes, and Mesos have become mainstream. Among these technologies, Docker is the most popular.