Operations | Monitoring | ITSM | DevOps | Cloud

A no-BS guide for people who suck at communicating with coworkers. Which means you. Also, me.

Engineering stateless, high-availability cloud services comes with juuuuuuust a few challenges. Here’s how we (eventually) slayed the dragon.

It might feel like a fuzzy concept to you, but the data shows real benefits for companies and individuals when we all get along.

The forming-storming-norming-performing cycle repeats more often than you might think. Here’s how to navigate each stage with grit and grace.

Can you ever say with certainty that your project will be a success? Nope. You can’t. But running a premortem – a thought exercise in which you imagine what could go wrong and decide how to prevent it – in the early or middle stages of your project goes a long way.

Think about the last time you worked on a large group project. Go ahead — let out that inevitable groan. Now, think about the last time you worked on a group project that was completed ahead of schedule. Yep, we hear those crickets too. Team projects are notorious for taking far more time than expected, which means you don’t have to go far to find some famous examples.