Using Routing Rules in Opsgenie
Routing rules provide the flexibility to notify a team using different escalation rules, or on-call schedules, for different alerts, at different times.
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Opsgenie
Setting up an Email Integration
Watch this brief video to learn how to set up an email integration in Opsgenie. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the functionality of Opsgenie when starting a trial.
Using Escalation Policies in Opsgenie
Atlassian's Opsgenie can notify multiple users at once, but what if you want to notify an on-call engineer first and only notify other team members if the alert is not acknowledged for some time? Say hello to the escalation policies. Watch the video to learn more.
Incident Response with Atlassian's Opsgenie
Learn all about Incident Response with @Atlassian 's Opsgenie. Respond to incidents from the Incident Command Center, identify potential root cause from the Incident Investigation view, and keep track of key information within the Incident Timeline. Once resolved, easily fill out the postmortem template and export to Confluence.
Incident Response with Atlassian's Opsgenie
Learn all about Incident Response with @Atlassian 's Opsgenie. Respond to incidents from the Incident Command Center, identify potential root cause from the Incident Investigation view, and keep track of key information within the Incident Timeline. Once resolved, easily fill out the postmortem template and export to Confluence.
Stay code-connected with 12 new DevOps features
Our mission is to unleash the potential of all teams by harnessing the power of collaboration tools and practices. This is particularly true for teams practicing DevOps, which is all about unlocking collaboration between development, IT operations, and business teams. However, this increased collaboration can come at a cost to developers.
Introduction to Opsgenie
Get an overview of Opsgenie and learn how our modern alerting and incident management solution improves how quickly and effectively Dev and Ops teams respond to issues.
Opsgenie's Incident Investigation tool, Powered by Bitbucket
Powered by a brand new connection between Atlassian's Opsgenie and Bitbucket teams can now troubleshoot incidents related to code deployments and quickly take corrective action from Bitbucket. Watch the video for a brief demo and more information.
Collaborate through chaos with Opsgenie's new Slack app for incidents
Get stories like this in your inbox During an IT incident, every second counts – but the first few minutes are the most critical. Teams who can rapidly spin up the right tools and processes have the best shot at fast resolution. And of course, many teams rely on chat tools to collaborate and communicate during incidents. So we’re excited to announce our new Slack app for Opsgenie Incidents.
New Slack App for Opsgenie Incidents
With the new app, teams can seamlessly: launch a dedicated Slack channel for each incident, push key information from Slack to the Opsgenie Incident Timeline, and capture important chat details for an incident postmortem.